POS sales overview and shift reports
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The POS sales overview is the back-office view of everything that happens at the register. Use it to audit transactions, look up a specific receipt, and download shift reports.
Sales overview
Go to POS → Sales overview.
The default view lists every sale and refund, newest first. You can filter by:
- Location and Register.
- Cashier (the sub-user who rang it up).
- Date range — quick presets Today, Yesterday, This week, This month, or a custom range.
- Payment method — useful for reconciling card vs. cash separately.
- Search — receipt number, customer name, or SKU.
Click a row to open the transaction modal. It shows the basket, the customer (if attached), the payment lines (including the terminal authorization code for card payments), any related refunds, and a button to reprint or email the receipt.
Transactions tab
The Transactions tab is a flatter view, one row per payment line instead of per sale. This is the right view if you need to reconcile against your card-acquirer settlement file.
Shifts and Z-reports
Open POS → Shifts to see every shift, open and closed.
For each shift you can:
- See the opening float, expected cash, counted cash, and difference.
- Open the Z-report PDF that was generated at close (or print one from a still-open shift as an interim X-report).
- See every cash movement, sale, and refund inside the shift.
Exporting
From both the sales overview and the shifts view you can click Export to download a CSV of the filtered rows.
Common uses:
- Monthly export for the bookkeeper.
- Per-cashier sales totals for commission calculation.
- Stock-out report by combining the export with the product report from the main ChannelDock inventory view.
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