Configuring POS locations and registers

Before you can ring up a sale, ChannelDock needs to know where you’re selling from. A location is a physical store, showroom, or warehouse counter. Each location has one or more registers (also called tills).

Adding a location

1. Go to POS → Settings → Locations.

2. Click Add location. 3. Fill in:

- **Name** — what cashiers will see in the location picker.
- **Address** — printed on receipts and used for tax/region defaults.
- **Stock location** — which ChannelDock warehouse/stock location the sales should deduct from. This makes sure online and POS stock stay in sync.
- **Default tax behaviour** — whether prices are entered including or excluding VAT.

4. Save the location.

Adding registers

Inside each location you can add as many registers as you have physical tills.

1. Open the location and switch to the Registers tab.
2. Click Add register.
3. Give it a name (e.g. Front counter, Register 1) and optionally pin it to a specific iPad or PC by enabling Kiosk mode. Kiosk mode locks that browser to a single register so cashiers don’t have to pick one each shift.
4. Save.

Switching location and register at the checkout

When a cashier opens the POS checkout, the Location & register picker at the top lets them choose where they’re working. The pick is remembered per browser. In kiosk mode the picker is hidden — the register is fixed.

Tip: keep the number of registers small. Each open shift is per-register, so having more registers than physical tills can quickly become hard to reconcile.