Selling at the POS checkout

Once your location and register are set up and a shift is open, you can sell.

Opening the checkout

Go to POS → Checkout. The screen is split into:

• Left — product search and add-to-cart.
• Right — the current basket, customer, discounts, and payment.

Adding products

You can add items in three ways:

• Scan a barcode with a USB or Bluetooth scanner — the matching SKU is added with quantity 1.
• Type in the search box — search by SKU, EAN, or product name. Click the result to add it.
• Quick buttons / categories — if you’ve pinned products to category tiles in the POS settings, tap a tile.

Click a basket line to change quantity, apply a discount, or remove it. A discount can be a percentage or a fixed amount; you can also discount the whole basket.

Attaching a customer

Click Add customer in the basket to search by name, email, or phone. Adding a customer:

• Prints the customer’s name on the receipt.
• Stores the sale against the customer’s history.
• Enables emailing the receipt instead of printing it.

For new customers, click Create customer and fill in name + email at minimum.

Taking payment

When the basket is ready, click Pay. The payment screen lists your enabled methods (see Setting up POS payment terminals):

• Card — sends the amount to the linked terminal and waits for confirmation. The cashier doesn’t need to enter anything; the terminal returns success/failure.
• Cash — enter the tendered amount. Change is calculated and the drawer opens.
• Split payment — click Add payment to take part on card and part in cash (or any combination).

When the payment is complete the receipt is printed automatically — or click Email receipt to send a PDF instead.

After the sale

The sale shows up immediately under POS → Sales overview and in the main ChannelDock order list, with a POS badge and a link to the receipt. Stock is deducted from the register’s stock location in real time.