Customizing POS receipts

The POS receipt is generated for every sale and refund. You can fully control how it looks, including a logo, a custom header and footer, the VAT breakdown, and whether refunds use a separate template.

Where to configure receipts

Go to POS → Settings → Receipt.

The page has a live preview on the right that updates as you change settings on the left.

What you can change

• Logo — upload a PNG/JPG. It’s printed at the top of the receipt. Receipt printers usually print at 203 dpi, so a logo around 384 × 200 px gives a sharp result.
• Header text — your shop name, address, VAT number, phone, email. Each line is a separate field.
• Item details — toggle whether to show the SKU, EAN, and discount line under each product.
• VAT summary — show or hide a VAT breakdown table at the bottom (recommended for most EU shops).
• Payment lines — show or hide the payment method, tendered amount, and change.
• Footer text — a thank-you line, opening hours, return policy URL, etc. Up to 6 lines.

Separate refund receipt

By default refunds use the same receipt template as sales, with a REFUND watermark. If you want a fully different layout for refunds, enable Use separate refund receipt and edit the refund template independently.

Saving and previewing

Click Save at the bottom of the page. A POS settings saved toast confirms the update. The preview on the right reflects the saved version — print a test receipt from the checkout (More → Reprint last receipt) to confirm on the actual printer.