Expand your Fulfillment Center

Grow with ChannelDock’s specialized WMS

As your fulfillment center grows, managing operations becomes more complex. To continue expanding and handling increasing volumes of orders efficiently, you need a WMS that’s designed specifically for fulfillment. ChannelDock provides the tools to help you integrate multiple sales channels, reduce customer inquiries, and optimize your workflows, all while setting your business up for long-term success.


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Why growing fulfillment centers choose ChannelDock

As you scale your fulfillment center, you’ll face new challenges: handling more orders across multiple channels, minimizing customer inquiries, and keeping operations efficient. ChannelDock’s specialized WMS is built to help you meet these demands, streamlining processes and enabling seamless growth without adding complexity or cost.

WMS designed for fulfillment centers

Unlike generic warehouse systems that cater to merchants, ChannelDock offers a specialized WMS built for the needs of growing fulfillment centers. With features that make managing higher volumes of orders and inventory simpler, your operations will become more efficient as your business scales.

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Connect to multiple sales channels

As your fulfillment center grows, expanding into new sales channels is critical. ChannelDock integrates seamlessly with platforms like Amazon, Shopify, WooCommerce, and others, allowing you to centralize orders and manage them efficiently from one platform.

  • Multi-Channel Order Processing: Easily handle orders from multiple e-commerce platforms without switching systems, simplifying your operations.
  • Automated Workflows: Set up custom shipping rules and order processing workflows for each sales channel, ensuring smooth and accurate fulfillment for every order.


Reduce customer Inquiries with a self-service fulfillment portal

Customer service demands can grow as you handle more clients. ChannelDock’s fulfillment portal empowers your customers with real-time insights into their orders and inventory, significantly reducing the number of inquiries.

  • Real-Time Order and Inventory Tracking: Provide your clients with full visibility into their order statuses and stock levels, reducing questions about delivery times or product availability.
  • Self-Service Onboarding: Allow new clients to onboard themselves through the portal, saving time and improving accuracy in client setup.

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Automated billing & administration

Managing administrative tasks and client billing can take up valuable time. ChannelDock simplifies this with automated invoicing, allowing you to set up customized fees for shipping, packaging, and fulfillment, tailored to each customer’s needs.

  • Automated Invoicing: Streamline your billing process with automated invoicing, ensuring accurate and timely payments based on your predefined fulfillment costs.
  • Cost Control: Easily track and manage operational expenses, providing better insight into profitability while reducing manual work.


It's simple:

Work smarter with ChannelDock

Automatically monitor and synchronize your inventory across all your sales channels. Link your channels and choose which channel to synchronize per product. 

Expert onboarding assistance

Our dedicated account manager will work closely with you to understand your current setup and processes. They’ll assist with data migration, system configuration, and ensure that your inventory, orders, and customer information are seamlessly transferred to ChannelDock’s platform.

  • Tailored Onboarding: Your account manager will tailor the onboarding process to your specific business needs, ensuring that your fulfillment center is set up for success from day one.
  • Step-by-Step Guidance: From initial setup to fine-tuning the system for optimal performance, you’ll receive expert guidance throughout the entire migration process.

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Comprehensive training and support

Once your account is live, ChannelDock provides thorough training sessions for your team, ensuring that everyone is comfortable using the platform. Our account managers are available for ongoing support, helping you maximize the benefits of the WMS as your business grows.

  • Hands-On Training: Your team will receive hands-on training to master the system’s features, from order management to stock synchronization.
  • Ongoing Support: After migration, your account manager remains available to provide assistance and answer any questions as your fulfillment center scales.





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Ready to grow your fulfillment center?

ChannelDock’s specialized WMS for fulfillment centers helps you streamline operations, connect with new sales channels, and reduce customer inquiries. Sign up for a free trial today or request a demo to see how ChannelDock can help you scale efficiently.