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Simplify and Streamline Return Processing

for all your webshops and marketplaces

Handle returns efficiently with ChannelDock’s smart return processing features. Automate return imports, streamline workflows and ensure stock accuracy, all while providing your team with tools to process returns faster and more consistently.

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Automatic Return Imports for Seamless Workflow

ChannelDock simplifies return handling by automatically importing returns from your sales channels. Warehouse employees can scan the return’s track-and-trace code to instantly open the associated return. This eliminates manual input errors, reduces processing time, and keeps your return data accurate.

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Flexible Stock Management for Returned Products

Easily decide what happens to returned products. During return processing, employees can choose whether a returned item should be added back into stock, ensuring your inventory levels remain accurate. Whether restocking items or removing them from inventory, ChannelDock keeps your warehouse running smoothly.

Enhance Efficiency with Return Snippets and Comments

Save time and improve consistency with customizable return snippets. These pre-defined comments can be selected during return processing, making it easy to provide clear, standardized information for every return. Additionally, employees can add detailed comments and select the appropriate return status, ensuring all returns are properly documented and tracked.

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Work smarter with ChannelDock

The all-in-one solution for managing product listings, inventory and orders across all your sales channels. Seamlessly manage the entire cycle—from product listings and stock control to fulfillment—on a single platform.

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