Handle returns efficiently with ChannelDock’s smart return processing features. Automate return imports, streamline workflows and ensure stock accuracy, all while providing your team with tools to process returns faster and more consistently.
ChannelDock simplifies return handling by automatically importing returns from your sales channels. Warehouse employees can scan the return’s track-and-trace code to instantly open the associated return. This eliminates manual input errors, reduces processing time, and keeps your return data accurate.
Easily decide what happens to returned products. During return processing, employees can choose whether a returned item should be added back into stock, ensuring your inventory levels remain accurate. Whether restocking items or removing them from inventory, ChannelDock keeps your warehouse running smoothly.
Save time and improve consistency with customizable return snippets. These pre-defined comments can be selected during return processing, making it easy to provide clear, standardized information for every return. Additionally, employees can add detailed comments and select the appropriate return status, ensuring all returns are properly documented and tracked.
Automatically monitor and synchronize your inventory across all your sales channels. Link your channels and choose which channel to synchronize per product.
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