Customer Case: Eazyfulfill

How Mo and the Eazyfulfill team combine fulfillment and technology to help e-commerce sellers grow — powered by ChannelDock.

Q: Can you introduce yourself and Eazyfulfill?
Mo: I'm Mo, founder of Eazyfulfill. We started as a fulfillment center just outside Amsterdam, and quickly grew into a technology partner too — helping clients with integrations, automation, and real-time visibility across channels.

Q: What kind of e-commerce sellers do you mainly work with?
Mo: Mostly small to mid-sized brands selling on Shopify or WooCommerce, plus marketplaces like Bol.com, Amazon and BackMarket. They want to scale without logistics slowing them down.

Q: What were your biggest challenges?
Mo: Serial numbers were a headache — tracking them manually for high-value items caused mistakes. Onboarding took too long and stock syncing across channels wasn't reliable. Scaling felt like juggling in a blender.

Q: Why did you choose ChannelDock?
Mo: We needed power without complexity. ChannelDock is clean, integrates with the platforms our clients use, and the team gave us a lot of onboarding support — that made all the difference.

Q: Which features have made the biggest impact?
Mo: Serial number tracking solved our biggest pain — accuracy and traceability are way up. The direct UPS integration streamlined labels and shipping. We also rely on real-time inventory sync, pick & pack, and label automation every day.

Q: What changed after adopting ChannelDock?
Mo: Operations are smoother, errors are down, and onboarding now takes hours instead of days. Clients notice the reliability — fewer surprises, faster turnarounds.

Q: Do you have a recent example?
Mo: We onboarded an electronics client with strict serial tracking. Before, that was a 2–3 day job. With ChannelDock (plus the support we got), we were live and shipping within half a day.

Q: How does ChannelDock support your future growth?
Mo: We're expanding internationally and adding more platforms. ChannelDock's integrations and scalability let us grow without piling on complexity in the background.

Q: Rumor has it everyone in your warehouse was once named Mohamed. Will new hires need the same name?
Mo: hahaha no, but it definitely made things easier when yelling across the warehouse!