“Efficiency and automation are everything in logistics. If those two don’t come together, you don’t stand a chance in this world.”
Future Fulfilment is a Dutch logistics provider that handles the full operational process for e-commerce companies. As co-owner Floris explains, the core of their work sounds simple - moving boxes - but once order volumes grow and products from multiple clients mix together, structure and technology become essential.
The challenge: output dropped as volume grew
As Future Fulfilment took on more clients and processed more orders, the team noticed something worrying:
Output decreased when order volume increased
It became unclear who was working on what
Scaling exposed cracks in internal processes
Floris describes it clearly:
“When we scaled up, the output went down - and it wasn’t clear who was doing what. We needed software that brought structure before it became a real problem.”
After evaluating multiple systems, Future Fulfilment invited three providers for discussions. ChannelDock stood out immediately.
Why Future Fulfilment chose ChannelDock
Three factors made the decision clear:
“ChannelDock came out on top when it came to integrations.”
1. Integrations with 150+ platforms
ChannelDock connects effortlessly with nearly every major marketplace and webshop. Sellers no longer need manual onboarding - it’s plug-and-play.
2. Workflow flexibility
Warehouse processes can be configured exactly how Future Fulfilment wants them.
“The ability to tailor processes to our business was maybe the most important part.”
3. Removing operational ceilings
ChannelDock made it possible to continue scaling without running into structural or efficiency limits.
Results: fast growth, more structure, less friction
Since migrating to ChannelDock, Future Fulfilment has seen major improvements:
Higher output with increasing volume
Clear visibility into warehouse activity
Stable, scalable workflows
Effortless onboarding thanks to plug-and-play integrations
“ChannelDock enabled us to keep growing without hitting ceilings.”
Floris sees even more potential ahead:
“With the possibilities ChannelDock brings, the growth will only continue to compound. We’re very satisfied.”
