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Managing customers

a CRM integrated into your WMS.

ChannelDock offers a CRM system designed specifically for fulfillment centers. Centralize your customer contact, invoicing and administration.

Trustpilot
wms customer portal CRM

Manage all your customer data in one dashboard.

You will find all sellers linked to your fulfillment account in 1 overview. You have the option to log into their account, start a chat or manage their account settings. Add notes so everyone in your company stays informed.

live chat warehouse management software

Integrated live chat.

The convenient live chat allows you to centralize customer contact and keep an overview of your fulfillment operation. Sellers can easily send a chat message from their own account if they have a question or comment. This eliminates the need to constantly monitor your email or WhatsApp. 

Schedule a demo and talk to our experts.

More features

Inventory sync.
Customer portal
Integrations
Invoicing
Order processing
API