ChannelDock offers a CRM system designed specifically for fulfillment centers. Centralize your customer contact, invoicing and administration.
You will find all sellers linked to your fulfillment account in 1 overview. You have the option to log into their account, start a chat or manage their account settings. Add notes so everyone in your company stays informed.
The convenient live chat allows you to centralize customer contact and keep an overview of your fulfillment operation. Sellers can easily send a chat message from their own account if they have a question or comment. This eliminates the need to constantly monitor your email or WhatsApp.