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Take your e-commerce business to new heights

Take the step to better inventory and order management with ChannelDock today. Start our free trial right away and experience the benefits for yourself! Want to know more first? Then book a demo and we will show you on a call how ChannelDock can help your business.

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Frequently asked questions

How does inventory synchronization work?

ChannelDock retrieves your orders every 15 minutes. Immediately upon loading a new order, we update the stock levels on your other sales channels. This keeps your stock levels correct on every sales channel. Read this article for more information on inventory synchronization.

Can ChannelDock copy my products from one sales channel to another sales channel?

Certainly! ChannelDock offers a Product Information Management (PIM) module powered by artificial intelligence, enabling the effortless duplication of products from one sales channel to another.

How long is ChannelDock's trial period?

The trial period is 10 days. Book a demo with us if you need help getting started.

Can I start a trial period without a payment method?

Yes, you can try ChannelDock for 10 days for free without any payment method!

Do I need my own shipping contract to create shipping labels with ChannelDock?

Yes and no; ChannelDock supports all bol.com VVB shipment options. If you want to create shipping labels for your webshop you have the option to connect your own shipping contract from one of our supported carriers.

Do you offer a bulk import tool for large catalogs?

Yes, ChannelDock supports bulk import via CSV, XML, or API. Contact sales to enable the bulk import tool.

Is my data stored securely and compliant with GDPR?

ChannelDock uses encryption at rest and in transit, with GDPR-compliant data handling and access controls. Data requests can be processed through our privacy portal.

Can I cancel anytime?

Yes, you can cancel anytime from the billing portal. There are no long-term contracts.

Do you offer onboarding and ongoing support?

Yes. We provide onboarding sessions, comprehensive documentation, and responsive live chat support. Our onboarding team can tailor sessions to your workflow.

Other questions? Use the live chat at the bottom right of your screen

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