Fulfillment · CRM

Connected sellers, requests, and messages in one CRM lane

Run the multi-tenant side of 3PL: see every linked seller in one workspace, approve or decline fulfillment requests, and keep long-running conversations beside the operational record.

Can we add two extra pallets to tomorrow's inbound delivery?

Yes, but please update the delivery before 16:00 so receiving can reserve a dock slot.

Operations team · Seen

Done. The packing list is attached and the carrier ETA is 09:30.

Great. We added a receiving task and linked it to the inbound delivery.

Operations team · Seen

Perfect, thank you. Please notify us if anything changes at the dock.

Type a message

Pair with inbound deliveries and tasks so sales promises match receiving and the floor.

Browse FC network listings · Pricing

Why fulfillment teams use it

More seller volume only works when the floor stays structured

These workflows help fulfillment centers protect throughput, accuracy, and client trust as sellers, SKUs, and carrier cutoffs change.

Move work in repeatable lanes Higher throughput
Surface issues before carrier handoff Fewer exceptions
Keep clients aligned on what happened Seller trust
Give teams the same process every day Shift clarity

Workflow fit

How this supports the warehouse and the client

For fulfillment centers

Standardize work so teams do not reinvent the process for every seller or rush period.

For sellers

Give clients clearer visibility into stock, orders, and exceptions without extra status chasing.

For leadership

Create a workflow story that explains capacity, bottlenecks, and service quality.

Ready to make fulfillment less reactive?

Use ChannelDock to keep seller work, warehouse execution, and carrier handoff connected.

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