Win & launch clients
Give sellers a portal they can use from day one
Clients connect channels, see stock and orders, and complete more setup themselves.
Solution · Fulfillment centers & 3PLs
Turn your fulfillment center into a scalable service business
Give sellers a premium portal, launch them with plug-and-play integrations, and run warehouse workflows, billing, and reporting from one fulfillment platform built for growth.
More than a WMS
Built for fulfillment companies
Client portal included
Go live fast
Onboard sellers with self-service setup and ready-made integrations.
Look enterprise-ready
Offer a polished client portal under one fulfillment service.
Monetize more work
Connect activity, surcharges, reporting, and billing proof.
Selling side of the house? See brands & marketplace sellers.
The 3PL scaling problem
Every new seller should increase revenue, not operational complexity
ChannelDock gives fulfillment centers the client portal, integrations, workflows, billing, and reporting needed to onboard sellers without creating a new custom process every time.
Growth without extra chaos
A better client experience for every seller you onboard
ChannelDock gives fulfillment centers a repeatable way to launch sellers, connect their channels, run warehouse work, and prove what happened afterwards.
1 hour
possible seller onboarding with plug-and-play integrations and self-service setup
Run operations clearly
Turn demand into executable warehouse work
Batching, pick and pack, labels, returns, cutoffs, and exceptions stay in one flow.
Protect margin
Make extra work visible and billable
Surcharges, storage, relabeling, special handling, and reporting connect to activity.
150+ plug-and-play integrations
Reach more potential clients and move more volume
Fulfillment clients want to connect their marketplaces, webshops, and carriers quickly. ChannelDock strengthens your sales story with 150+ integrations that help you onboard more sellers, attract more order volume, and reduce custom setup work.
Explore integrations
Plug-and-play
150+
sales channel integrations
Task management & kanban
Better operational structure and clear promises
Turn client commitments, warehouse tasks, and exceptions into a shared kanban board. Teams see what needs doing, sellers understand what is waiting, and supervisors keep priorities clear.
Daily priorities by team and client
Fewer loose chats about exceptions
Clearer promises for seller clients
Explore tasks
Tasks
Operational tasks across orders, products, and logistics
9All tasks
2Unassigned
7Overdue
Search tasks...
Active tasks
All contexts
Check inbound pallet labels before receiving starts.
OverdueConfirm seller cutoff promise for tomorrow.
OverdueProcess exception queue before carrier pickup.
OverdueWaiting for seller confirmation on missing stock.
OverdueFirst pallet prepared and ready for dock.
DoneSmart invoicing
Smart invoicing
Invoicing gets complex fast when shipping rates differ by country, carrier, and seller agreement. ChannelDock uses integrated AI to turn those rules into automated, transparent billing overviews for every client.
Explore billing
Invoice #2048
Acme Seller BV
Ready
Storage€ 420
Pick & pack€ 1,284
Shipping labels€ 873
Exceptions€ 146
Total to invoice
€ 2,723
Operational impact
The operational lift your clients will feel
When the client portal, warehouse flow, and reporting work together, your team moves faster and clients get clearer answers.
38%
faster order release
24%
less walking time
99.4%
scan-led pack accuracy
4.6x
seller onboarding capacity
Illustrative only; impact depends on your operation.
Shift performance model
Disconnected operation vs. one platform
Order release speed
+38%
Pick path efficiency
+24%
Pack verification
99.4%
Seller onboarding throughput
4.6x
Manual baseline
With ChannelDock
ChannelDock fulfillment network
Turn ChannelDock into a source of qualified seller demand
ChannelDock is more than software. We help brands discover, evaluate, and connect with fulfillment centers in our network.
Active seller outreach to brands looking for better fulfillment options.
Fulfillment audits to understand seller needs before matching them.
Warm introductions between qualified sellers and suitable centers.
- Seller demand
- Network centers
- Audited matches
A network your sales team can grow with, not just software your warehouse uses.
Client experience + onboarding
Give clients a premium portal from onboarding to daily fulfillment
A WMS usually stays internal. ChannelDock gives clients the portal, stock visibility, integrations, order transparency, and guided onboarding they expect from a modern 3PL.
Sellers and brands connect their channels, prepare product data, and follow self-service steps themselves. Your team only reviews and launches. See the brands & sellers view of the same product.
Branded client portal
90% seller-led setup
Review before go-live
Employee onboarding
Make new staff productive faster
ChannelDock turns daily warehouse work into clear, role-based flows so new people can learn by doing.
Focused screensEach role sees only the work that matters.
Step-by-step guidanceThe next action is visible in the workflow.
Fewer interruptionsSenior teammates answer fewer basic questions.
Operational rhythm
One flow your team and clients can understand
Orders, warehouse work, carrier handoff, returns, and reporting stay connected.
Channels
Seller account
Tracking
Returns
Client reporting
Solutions for fulfillment companies
Four business problems ChannelDock helps you solve
Use ChannelDock to improve the client experience, protect stock promises, structure the floor, and run cleaner dispatch.
Win and manage more clients
Turn your fulfillment offer into a client-facing product.
- Give every seller a real workspace instead of email updates.
- Keep requests, messages, and client ownership in one place.
- Look more professional during sales and onboarding.
Keep stock promises reliable
Make commercial availability match warehouse reality.
- Know what is arriving before it hits the dock.
- Keep stock locations and seller allocation explainable.
- Help clients replenish before stock issues become escalations.
Run the floor with structure
Turn daily pressure into repeatable warehouse execution.
- Release work in clear batches instead of ad-hoc queues.
- Reduce walking, mis-picks, and workstation decisions.
- Keep throughput measurable during peak moments.
Ship and govern confidently
Make dispatch cleaner and easier to review.
- Centralize labels, shipments, and carrier handoffs.
- Keep logistics rules consistent across clients.
- Give account teams a cleaner operational trail.
Promise management
Protect the promises clients pay you to keep
Keep promises visible across clients, warehouse work, and carrier handoffs.
Cutoff board
14:42
Marketplace standard
2h 18m 00s left
D2C express
46m left
Return restock queue
Awaiting scan
Cutoffs stay attached to the queue
Release work with the right windows and service levels.
Account teams get cleaner answers
Use the same trail operations already work from.
Returns do not become a second backlog
Move returns through intake, restock, and seller updates.
SLA status stays visible before it slips
Track promised windows so teams can act before service levels are missed.
Trust & diligence
Remove trust barriers for larger clients
Larger clients ask about access, data separation, incidents, and audits. ChannelDock supports those conversations with controls mapped to ISO 27001 and SOC 2 criteria.
ChannelDock controls
Security · availability · confidentiality
Client separation
Access control
Audit trails
Recovery readiness
ISO 27001-oriented controls
Risk, access, suppliers, assets, and improvement.
SOC 2-aligned safeguards
Security, availability, and confidentiality practices.
Tenant and role boundaries
Keep unrelated seller views and roles separated.
Better diligence conversations
Support reviews on data flows, recovery, and responsibilities.
Migration support
Switching platforms does not have to be risky
Many fulfillment centers delay change because migration feels too big. ChannelDock makes the move structured, safe, and personally guided.
Migration plan first so data, workflows, teams, and timing are clear before switching.
Safe rollout with checks around stock, orders, clients, labels, and carrier rules.
Personal help from ChannelDock, including on-location support when needed.
Guided migration path
Low-risk rollout
Map the current setup
WMS/ERP, sellers, stock, carriers, labels, integrations, and reports.
Prepare the ChannelDock environment
Accounts, roles, workflows, rules, imports, and test scenarios.
Validate before go-live
Check stock, orders, labels, client access, and operational handoffs.
Go live with support
Remote and on-location help to keep the transition smooth.
Fulfillment customer cases
Proof from fulfillment teams already using ChannelDock
See how real fulfillment companies improve client experience, scale operations, and run more than a warehouse.
Customer story
How Future Fulfilment scaled with smart automation
When orders accelerated, Future Fulfilment brought structure to the warehouse with ChannelDock—automation, clearer workflows, and integrations that keep the floor calm when channels spike.
Read the full storyFAQ
Questions fulfillment leaders ask
ChannelDock is broader than a WMS. It can sit next to your current WMS or replace disconnected tools around client experience, integrations, workflows, billing, reporting, and visibility.
Use seller accounts, permissions, priorities, and reporting scopes to keep work separated.
Yes. Explore the fulfillment centers directory for the public profile experience.
Enabled carrier services can drive labels, pick & pack, tracking, and fewer bench-side decisions.
PIM is a seller-facing module that a fulfillment center can activate as an extra solution for its sellers. The fulfillment center is billed for the module and can decide how to charge sellers for it, or sellers can purchase the separate PIM module themselves.
Yes. Shipping rules can use channel, country, weight, and other conditions.
A new seller can be onboarded in as little as one hour. ChannelDock is built for the fastest onboarding in the market, with plug-and-play integrations and a self-service dashboard where sellers can connect channels, configure settings, and prepare their own setup.
Roles, account scope, and reporting boundaries keep unrelated sellers separated.
Ready to sell and run a stronger fulfillment service?
Start a trial or book a walkthrough for your clients, integrations, warehouse workflows, and growth plans.