Pricing

What does ChannelDock cost per month?

The platform is free up to 500 orders a month. After that, the price follows your volume.

Step 1: Order volume

Step 2: Choose a plan

EUR excl. VAT · no setup fees

Freemium

Free

€0 / month

Operations
  • Incoming deliveries
  • 2 batch templates
  • Employee accounts
Platform
  • 2 sales channels
  • 1 carrier connection
  • Email support
Limits
  • 500 orders / month
  • 100 products
Not included
  • Native app
  • REST API
  • Phone support
  • PIM
  • POS
  • B2B
  • Warehouse mapping
  • Stock feeds
  • Stock advice
  • Extra connections (Returnless)

Free includes email support only.

Includes Inventory

Full WMS

€— / month

Pick, pack & scan
  • Mobile barcode scanning on the floor
  • Guided pick routes for each wave
  • Batch / wave picking
  • Scan-to-verify at packing
Warehouse workflows
  • Putaway & inbound receiving
  • Location-level warehouse stock
  • Task queues for warehouse operators
  • Returns processed back into locations
Locations & accuracy
  • Warehouse mapping (bins & aisles)
  • Cycle counting
  • Stock transfers between locations
  • Location-level reservations
Also included
  • Everything in Inventory
  • POS & B2B at no extra cost
  • Native app, REST API & stock feeds
  • Phone & priority support

Unlimited SKUs & users · Premium support included.

Separate subscription

PIM

PIM is not a Free, Inventory, or Full WMS plan. It is a separate subscription you can add to any platform plan.

PIM · Optional

PIM

Self-serve €200 / mo

One catalog for every channel: translations, variants, feeds, and content quality.

  • €200 / month self-serve
  • 3-month or yearly commitment
  • Works with Free, Inventory, or Full WMS
Request pricing
Product data management
  • One catalog → every channel
  • Variant management
  • Bundle composition
Multi-locale & SEO
  • Translations per channel
  • Per-channel SEO control
  • Marketplace category mapping
Content & quality
  • AI product image generation
  • Content quality scores
  • Bulk edits across SKUs
Feeds & syndication
  • Google Shopping, Meta & TikTok feeds
  • Custom feed templates
  • Attribute mapping per channel

Included with paid plans

POS

In-store checkout is included with Inventory and Full WMS — not a separate subscription.

Included · €0

POS

€0 extra

Sell in person from the same catalog as your webshops and marketplaces. Payments go through your own Mollie or Stripe terminal.

  • €0 extra module cost
  • Included with Inventory and Full WMS
  • 0% ChannelDock commission on POS payments
Learn more about POS
In-store selling
  • Create POS orders inside ChannelDock
  • Mollie or Stripe pin terminals
  • Your own payment provider
  • Receipts for in-person sales
Stock & orders
  • Stock updates on every channel after payment
  • Same catalog as online
  • Refunds and exchanges at the till
  • Click & collect handoff
Payments
  • 0% ChannelDock commission
  • No extra ChannelDock transaction fees
  • Card payments at the till
  • POS sale becomes a ChannelDock order
Best for
  • Warehouse pickup counter
  • Shop or showroom
  • Fairs and pop-ups
  • Online and offline from one stock

Included with paid plans

B2B portal

Wholesale ordering is included with Inventory and Full WMS — not a separate subscription.

Included · €0

B2B portal

€0 extra

A branded ordering portal for dealers and wholesale buyers. They place the order; you approve it before fulfillment.

  • €0 extra module cost
  • Included with Inventory and Full WMS
  • Hosted on your own domain
Learn more about B2B
Self-service ordering
  • Fully branded portal
  • Lives on your website
  • Customer-specific prices
  • File uploads with the order
You stay in control
  • Approve before anything ships
  • Stock reserved at approval
  • Wholesale and pallet orders
  • Replaces email, Excel and PDFs
Documents
  • Invoices with B2B terms
  • Packing slips
  • Customs and shipping docs
  • Files stay on the order
After approval
  • Flows into pick & pack
  • Custom B2B handling path
  • Pallet and bulk shipments
  • Same warehouse as retail orders

FAQ

Frequently asked questions

Many sellers can connect channels and start working in hours. More complex warehouse or 3PL setups may take longer depending on catalog readiness, integrations, and roles.

ChannelDock retrieves your orders every 15 minutes. When a new order loads, stock on your other channels updates so levels stay correct. Read this help article for more detail.

Yes. ChannelDock offers a Product Information Management (PIM) module to duplicate and structure products across sales channels.

ChannelDock is free up to 500 orders a month, 100 products and 2 sales channels. After that, upgrade to Inventory or Full WMS — or book a demo to get started.

ChannelDock supports bol.com VVB shipment options. For webshop labels you can connect your own contract from supported carriers.

Yes—bulk import via CSV, XML, or API. Products can also be fetched automatically from sales channels.

ChannelDock uses encryption at rest and in transit, with GDPR-compliant handling and access controls. Requests can be processed through the privacy portal.

Yes—from the billing portal, without long-term contracts.

Yes: onboarding sessions, documentation, and the help center. The team can tailor sessions to your workflow.

Other questions? Contact us.

Customer story

How Future Fulfilment scaled with smart automation

When orders accelerated, Future Fulfilment brought structure to the warehouse with ChannelDock—automation, clearer workflows, and integrations that keep the floor calm when channels spike.

Read the full story

Ready to start

Start with the plan that fits today

Create an account, connect your channels, and upgrade only when your order volume or workflow needs grow.

Book a ChannelDock demo