For large enterprises with custom infrastructure

Modern fulfillment software without replacing your WMS/ERP backbone

Enterprise Connect adds a branded seller portal, commerce integrations, and enterprise controls around the WMS/ERP stack your operation already depends on.

Keep custom WMS/ERP Add modern client portal Dedicated deployment options
Client product Branded seller portal

Sellers get one premium place for stock, orders, channels, and reporting.

Integration layer 150+ channel connections

Launch clients without turning every new sales channel into a custom project.

Enterprise control Dedicated deployment options

Support stricter data, security, tenancy, and infrastructure requirements.

Fulfillment network

Turn multiple warehouses into one sellable network

Offer clients one login, one catalog, and one service experience while orders route to the warehouse that best fits stock, geography, speed, program rules, and SLA commitments.

  • Regional DC
  • Urban hub
  • Cross-dock · returns

Fulfillment capacity your sales team can package

The growth blocker + enterprise offer

Make complex fulfillment feel like one polished product

Enterprise Connect gives large 3PLs a branded client product around existing WMS/ERP infrastructure, so onboarding, integrations, routing, and governance become repeatable instead of custom every time.

What slows growth down

The warehouse runs, but every new client adds custom work.

New clients wait on integration capacity before they can go live.
IT teams keep maintaining ever-changing channel, carrier, and WMS logic.
Account teams lack one clear product they can confidently sell.

What Enterprise Connect adds

A portal worth putting your name on

Branded seller accounts for stock, orders, channels, returns, and reporting.

Repeatable onboarding and integrations

150+ connectors and reusable flows reduce one-off integration projects.

One layer around your backbone

Normalize tenant, catalog, order, carrier, and WMS/ERP handoffs.

Governance for strict buyers

Support tenancy, observability, automation, and dedicated deployment options.

Best fit High-volume, multi-client, multi-warehouse 3PLs with custom WMS/ERP environments.

How Enterprise Connect turns complexity into a product

Sales channels, sellers, warehouses, carriers, and WMS/ERP handoffs flow through one branded fulfillment portal - so clients get a better experience while your backbone stays in control.

Seller experience

Give every client a premium portal under your brand

Your clients' sellers log into a portal that looks like yours and feels like enterprise SaaS. They get real-time stock, channel sync, replenishment, returns, and reporting - while you stay in control of the fulfillment network behind it.

Live stock across every warehouse

Show clients exactly what is available, where it sits, and how it is allocated - per SKU, lot, batch, and serial.

150+ channel connections

Let sellers manage products across marketplaces and storefronts from one catalog instead of chasing every admin panel.

Cleaner inbound coordination

Turn inbound planning, ASNs, arrivals, and receipt reconciliation into guided workflows your clients can follow.

Fewer avoidable stock-outs

Use velocity-based reorder suggestions and configurable alerts to catch low stock before it becomes missed revenue or SLA pressure.

Returns that stay visible

Manage RMA flows, restock decisions, refund coordination, and seller communication without losing the operational trail.

Reports clients can act on

Give operations, finance, and account teams the exports and dashboards they need to make faster decisions.

Your brand, your domain, your colors. Sellers see a high-end inventory and fulfillment product from you - not a patchwork of third-party tools.

Enterprise trust

Security and diligence that help deals move forward

Enterprise buyers expect serious answers on data, security, and vendor risk. ChannelDock maintains a controls-led security program mapped to ISO 27001 and SOC 2 Trust Services Criteria, helping your team move through questionnaires, DPIAs, DPAs, and recurring reviews with less friction.

01

ISO 27001-oriented controls

Information security management framed around asset inventory, access control, risk treatment, vendor governance, and continual improvement.

02

SOC 2-aligned safeguards

Security, availability, and confidentiality practices suited to SaaS-backed fulfillment, with evidence trails procurement can follow.

03

Enterprise-ready diligence

Support for architecture reviews, dedicated tenancy options, data flows, subprocessors, and recovery discussions with legal, infrastructure, and security stakeholders.

Business outcomes

What you can sell, scale, and prove

Shorter time to revenue

Move new clients toward launch faster instead of rebuilding the same integration foundations every time.

A repeatable integration model

Use standardized channel and carrier connectors instead of accumulating one-off middleware per client.

A premium service to package

Sell multi-channel fulfillment, branded portals, reporting, and multi-site routing as one stronger client proposition.

Client visibility without chaos

Give clients the transparency they expect while keeping ownership clear across tenants, warehouses, channels, and finance.

Deployment options for strict buyers

Optional standalone application & database deployments help satisfy data segregation, residency, and procurement requirements.

Confidence for enterprise deals

Dedicated tiers can support audit-heavy accounts, large brand onboarding, carve-outs, and environments where isolation is part of the sale.

SLA control

Protect customer promises before they become penalties

When dozens of brands share your operation, SLA rules can disappear into spreadsheets and inboxes. Enterprise Connect keeps commitments in the fulfillment product layer so cutoffs, carrier handoffs, and client-specific rules stay visible, comparable, and defendable.

Client-specific cutoffs & windows

Configure order cutoffs, manifest windows, and pickup expectations by tenant so operations and account teams work from the same clock.

Early warning signals

Slice workload, backlog, and throughput by client, channel, warehouse, or lane so risk shows up before penalties or credits do.

Proof for renewals & audits

A consistent record across tenants supports contract reviews, SLA attestation, and "what actually shipped" conversations.

Compatibility

Add omnichannel capability without replacing what works

Enterprise Connect is built for large enterprise operators with WMS, ERP, carrier, storefront, marketplace, and bespoke services that cannot simply be replaced. Your systems of record stay in control while every client gets one polished fulfillment product they can actually use.

Sales channels your clients already use

Plug into demand without rebuilding around every channel.

150+ integrations
Shopify WooCommerce Amazon bol.com Lightspeed Magento Kaufland Moremarketplaces, stores & APIs
Enterprise Connect normalizes commerce signals before they reach your operation

Operational systems stay in control

WMSWarehouse execution and inventory truth
ERPFinance, master data, and business rules
CarriersRates, labels, services, and pickups
Custom & APIsBespoke services and proprietary APIs
Keep your backbone authoritative Inventory truth, execution, and finance handoffs remain in the WMS and ERP you already run. Enterprise Connect productizes the omnichannel layer around them.
Keep the carrier network you negotiated Use the carriers, rates, pickups, service levels, and operating rules already live in your business instead of rebuilding around a generic stack.
Dedicated servers & database For strict data, residency, or segregation requirements, we can scope standalone deployment - regions, tenancy, backups, and monitoring - with your infrastructure and security stakeholders.

Enterprise fulfillment proof

See how fulfillment teams productize the layer around the warehouse

Real operators use ChannelDock to give clients a better portal, connect sales channels faster, and scale fulfillment workflows around the systems they already trust.

Customer story

Future Fulfilment scaled faster with connected client workflows

Future Fulfilment brought more structure to seller onboarding, integrations, warehouse work, and client visibility with ChannelDock.

Read the full story

FAQ

Enterprise Connect questions, answered

No. Enterprise Connect is designed to sit around your existing WMS/ERP backbone. Your systems of record remain authoritative while ChannelDock adds the branded portal, integrations, orchestration, and client-facing workflows.

Yes. For stricter data, residency, segregation, or procurement requirements, we can scope dedicated deployment options, including standalone app and database patterns.

They get a branded seller portal for stock, orders, channels, returns, reporting, and operational visibility. The experience can feel like your own fulfillment product while ChannelDock powers the workflows behind it.

ChannelDock supports 150+ integrations across marketplaces, webshops, carriers, and APIs. Enterprise Connect uses that integration layer to reduce custom work for every new client launch.

It is best suited for high-volume, multi-client, multi-warehouse 3PLs and fulfillment networks with custom WMS/ERP environments that cannot simply be replaced.
Enterprise discovery

See where Enterprise Connect fits your operation

We map your WMS/ERP backbone, client model, deployment requirements, and the fastest path to a branded fulfillment product.

Book a discovery call