Sellers get one premium place for stock, orders, channels, and reporting.
Modern fulfillment software without replacing your WMS/ERP backbone
Enterprise Connect adds a branded seller portal, commerce integrations, and enterprise controls around the WMS/ERP stack your operation already depends on.
Launch clients without turning every new sales channel into a custom project.
Support stricter data, security, tenancy, and infrastructure requirements.
Fulfillment network
Turn multiple warehouses into one sellable network
Offer clients one login, one catalog, and one service experience while orders route to the warehouse that best fits stock, geography, speed, program rules, and SLA commitments.
- Regional DC
- Urban hub
- Cross-dock · returns
Fulfillment capacity your sales team can package
The growth blocker + enterprise offer
Make complex fulfillment feel like one polished product
Enterprise Connect gives large 3PLs a branded client product around existing WMS/ERP infrastructure, so onboarding, integrations, routing, and governance become repeatable instead of custom every time.
What slows growth down
The warehouse runs, but every new client adds custom work.
What Enterprise Connect adds
A portal worth putting your name on
Branded seller accounts for stock, orders, channels, returns, and reporting.
Repeatable onboarding and integrations
150+ connectors and reusable flows reduce one-off integration projects.
One layer around your backbone
Normalize tenant, catalog, order, carrier, and WMS/ERP handoffs.
Governance for strict buyers
Support tenancy, observability, automation, and dedicated deployment options.
How Enterprise Connect turns complexity into a product
Sales channels, sellers, warehouses, carriers, and WMS/ERP handoffs flow through one branded fulfillment portal - so clients get a better experience while your backbone stays in control.
Seller experience
Give every client a premium portal under your brand
Your clients' sellers log into a portal that looks like yours and feels like enterprise SaaS. They get real-time stock, channel sync, replenishment, returns, and reporting - while you stay in control of the fulfillment network behind it.
Show clients exactly what is available, where it sits, and how it is allocated - per SKU, lot, batch, and serial.
Let sellers manage products across marketplaces and storefronts from one catalog instead of chasing every admin panel.
Turn inbound planning, ASNs, arrivals, and receipt reconciliation into guided workflows your clients can follow.
Use velocity-based reorder suggestions and configurable alerts to catch low stock before it becomes missed revenue or SLA pressure.
Manage RMA flows, restock decisions, refund coordination, and seller communication without losing the operational trail.
Give operations, finance, and account teams the exports and dashboards they need to make faster decisions.
Your brand, your domain, your colors. Sellers see a high-end inventory and fulfillment product from you - not a patchwork of third-party tools.
Enterprise trust
Security and diligence that help deals move forward
Enterprise buyers expect serious answers on data, security, and vendor risk. ChannelDock maintains a controls-led security program mapped to ISO 27001 and SOC 2 Trust Services Criteria, helping your team move through questionnaires, DPIAs, DPAs, and recurring reviews with less friction.
ISO 27001-oriented controls
Information security management framed around asset inventory, access control, risk treatment, vendor governance, and continual improvement.
SOC 2-aligned safeguards
Security, availability, and confidentiality practices suited to SaaS-backed fulfillment, with evidence trails procurement can follow.
Enterprise-ready diligence
Support for architecture reviews, dedicated tenancy options, data flows, subprocessors, and recovery discussions with legal, infrastructure, and security stakeholders.
Business outcomes
What you can sell, scale, and prove
Shorter time to revenue
Move new clients toward launch faster instead of rebuilding the same integration foundations every time.
A repeatable integration model
Use standardized channel and carrier connectors instead of accumulating one-off middleware per client.
A premium service to package
Sell multi-channel fulfillment, branded portals, reporting, and multi-site routing as one stronger client proposition.
Client visibility without chaos
Give clients the transparency they expect while keeping ownership clear across tenants, warehouses, channels, and finance.
Deployment options for strict buyers
Optional standalone application & database deployments help satisfy data segregation, residency, and procurement requirements.
Confidence for enterprise deals
Dedicated tiers can support audit-heavy accounts, large brand onboarding, carve-outs, and environments where isolation is part of the sale.
SLA control
Protect customer promises before they become penalties
When dozens of brands share your operation, SLA rules can disappear into spreadsheets and inboxes. Enterprise Connect keeps commitments in the fulfillment product layer so cutoffs, carrier handoffs, and client-specific rules stay visible, comparable, and defendable.
Client-specific cutoffs & windows
Configure order cutoffs, manifest windows, and pickup expectations by tenant so operations and account teams work from the same clock.
Early warning signals
Slice workload, backlog, and throughput by client, channel, warehouse, or lane so risk shows up before penalties or credits do.
Proof for renewals & audits
A consistent record across tenants supports contract reviews, SLA attestation, and "what actually shipped" conversations.
Compatibility
Add omnichannel capability without replacing what works
Enterprise Connect is built for large enterprise operators with WMS, ERP, carrier, storefront, marketplace, and bespoke services that cannot simply be replaced. Your systems of record stay in control while every client gets one polished fulfillment product they can actually use.
Sales channels your clients already use
Plug into demand without rebuilding around every channel.
Operational systems stay in control
Enterprise fulfillment proof
See how fulfillment teams productize the layer around the warehouse
Real operators use ChannelDock to give clients a better portal, connect sales channels faster, and scale fulfillment workflows around the systems they already trust.
Customer story
Future Fulfilment scaled faster with connected client workflows
Future Fulfilment brought more structure to seller onboarding, integrations, warehouse work, and client visibility with ChannelDock.
Read the full storyFAQ
Enterprise Connect questions, answered
See where Enterprise Connect fits your operation
We map your WMS/ERP backbone, client model, deployment requirements, and the fastest path to a branded fulfillment product.
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