For sellers
Settings keep channel promises, documents, and order handling consistent as SKUs and marketplaces grow.
Settings · Packaging
Packaging defaults that narrate cartons consistently across carriers
Inner and outer dims, weights and preferred void-fill hints anchor rate-shopping realism and picker narration before shipments diverge channel-by-channel.
Operational signals
- Dimensional honestyPackaging presets curb silent surcharge shocks when hubs reuse merchant-declared cubes.
- Sustainability cuesHighlight recyclable-friendly combos pickers recognise during QA walks.
- Carrier alignmentPackaging storytelling complements shipping rules—economy versus express assumptions stay coherent.
Align with Shipping rules and teams living in Pick & Pack.
Why teams configure it
Settings are where repeatable operations become policy
The right settings reduce exceptions for sellers, warehouse teams, and support because everyday decisions are encoded before the rush starts.
Turn habits into repeatable rules
Fewer one-off decisions
Give teams the right defaults from day one
Cleaner onboarding
Keep permissions, labels, and workflows aligned
Better control
Prevent avoidable mistakes before orders move
Less rework
Workflow fit
Why this matters for sellers and fulfillment centers
For fulfillment centers
Defaults and permissions help teams execute the same way across sellers, shifts, and workstations.
For managers
Policies become visible in the platform instead of living in chat threads or local spreadsheets.
Ready to turn operational rules into defaults?
Configure ChannelDock once, then let the right settings guide daily work across channels and teams.