For sellers
Settings keep channel promises, documents, and order handling consistent as SKUs and marketplaces grow.
Settings · Documents
Packing slips that survive returns and carrier disputes
Brand voice, SKU tables, multilingual footers—ChannelDock lays out slips that reconcile RMA chatter with warehouse reality.
Operational signals
- Return blocksPre-print QR or policy copy so hubs know how to escalate without ticketing ops.
- Split-shipment narrationWhen multi-parcel shipments fan out, the slip explains residual lines politely to buyers.
- FC white-label posture3PL logos and sender lines flex per seller tenant while metadata stays attributable.
Return processing references the same SKU truth surfaced on slips.
Why teams configure it
Settings are where repeatable operations become policy
The right settings reduce exceptions for sellers, warehouse teams, and support because everyday decisions are encoded before the rush starts.
Turn habits into repeatable rules
Fewer one-off decisions
Give teams the right defaults from day one
Cleaner onboarding
Keep permissions, labels, and workflows aligned
Better control
Prevent avoidable mistakes before orders move
Less rework
Workflow fit
Why this matters for sellers and fulfillment centers
For fulfillment centers
Defaults and permissions help teams execute the same way across sellers, shifts, and workstations.
For managers
Policies become visible in the platform instead of living in chat threads or local spreadsheets.
Ready to turn operational rules into defaults?
Configure ChannelDock once, then let the right settings guide daily work across channels and teams.