Orders · B2B

B2B ordering portal for e-commerce sellers

Launch a fully branded portal where your B2B customers can place orders themselves, while you review, approve, and process everything inside ChannelDock.

Free for all ChannelDock sellers — no extra module cost

Start using B2B Portal Book a demo
Self-service
orders from clients
Your branding
on your domain
You approve
before fulfillment
Approval flow at a glance
  • B2B client places order — from your branded portal
  • Client uploads files — PO, artwork, specs if needed
  • Seller reviews — full visibility inside ChannelDock
  • Confirm or decline — nothing ships without approval
  • Confirmed orders — flow into pick & pack or your B2B workflow

Replace the email-and-spreadsheet ordering flow without writing custom software

€0 extra per month
Fully branded
On your website
Approval built in

What is the B2B Portal?

ChannelDock B2B Portal gives sellers a branded ordering environment for business customers. Clients can log in, place orders, upload files, and submit requests — the seller reviews each order before it enters fulfillment.

Wholesale ordering

Take recurring wholesale orders from resellers and dealers without re-keying emails or PDFs into your system.

Dealer & reseller ordering

Give every dealer a familiar place to reorder — with their own prices, terms, and product visibility.

Manufacturer order intake

Capture production orders with artwork, technical drawings, and specs attached at submission.

Replaces email, Excel & PDF

Stop chasing order requests across inboxes, WhatsApp threads, and spreadsheet tabs.

Warehouse, pallet & bulk

Handle pallet orders, custom packaging, and document-heavy B2B shipments the way they need to be handled.

Branded & hosted on your own website

The B2B Portal carries your seller branding and can live on any of your own domains — for example sellerwebsite.com/b2b. Your customers order from you, not from a third-party tool.

Example URL
https://sellerwebsite.com/b2b

Customers log in, browse the catalog you make available to them, and place orders in a flow that feels like part of your business.

Your logo & colorsPortal matches your visual identity.
Your domainHost on any URL you control.
Per-client accessEach B2B client gets their own login.
Client-specific pricingShow negotiated prices and terms.

Seller approval before fulfillment

Your customers can order independently — but nothing is processed before you approve it.

1
Client places order
In the branded portal
2
Client uploads files
PO, artwork, specs
3
Seller reviews
Inside ChannelDock
4
Confirm or decline
Full control
5
To fulfillment
Pick & pack or custom

Your customers can order independently, but nothing is processed before you approve it.

Two ways to handle approved orders

Pick the flow that fits the order — B2B orders can move through the standard pick & pack pipeline or through a custom B2B handling flow.

Normal pick & pack flow

For standard B2B orders that can be picked, packed, and shipped like regular orders — using the same warehouse pipeline you already trust.

  • Reuses your existing Pick & Pack workflow
  • Standard picking, packing, and shipping labels
  • Ideal for repeatable wholesale reorders

Custom B2B handling flow

For larger, special, production-based, wholesale, pallet, or document-heavy orders that need their own handling path.

  • Pallet, container, or custom packaging handling
  • Production runs, special builds, made-to-order
  • Document-heavy orders with customs paperwork

Automatic B2B documents

Generate every document an order needs — and add your own when a deal needs something custom.

Invoices

Per-client invoicing with B2B terms, VAT, and currencies.

Packing slips

Detailed line-level packing slips for warehouse teams and clients.

Customs & shipping

Cross-border paperwork generated from the same order object.

Custom uploads

Sellers can attach their own invoices or additional documents.

Why it matters

Every document stays attached to the order. Auditors, accountants, and warehouse teams all see the same canonical set — no more “which PDF was the final one?”

Client file uploads at checkout

B2B clients can upload files with their order — useful for manufacturers, custom products, artwork, technical specs, and special instructions.

All files stay connected to the order and can be used later during handling.

What clients can upload
Purchase orders
Artwork & designs
Technical drawings
Product specifications
Production instructions
Certificates
Import/export docs
Special instructions
Pricing

Included for free in ChannelDock

Every ChannelDock seller gets the B2B Portal — no separate module, no per-seat add-on.

€0

extra per month

  • Fully branded portal
  • Hosted on your own website
  • Order approval flow
  • Normal or custom B2B handling
  • Automatic document generation
  • Custom document uploads
  • Client file uploads

Standard ChannelDock subscription terms still apply.

Start using B2B Portal Book a demo

Questions, answered

Yes. The B2B Portal is included for free with every ChannelDock seller subscription. There is no extra module cost and no per-seat add-on for using it with your B2B clients.

Yes. The portal uses your logo, colors, and visual identity so it feels like part of your business — not a third-party tool.

Yes. The portal can be hosted on any of your own domains, for example sellerwebsite.com/b2b. Clients order from your URL, not from ChannelDock.

No. Every B2B order enters an approval queue first. Nothing is picked, packed, or shipped until the seller confirms the order inside ChannelDock.

Yes. Each order can be reviewed, confirmed, or declined. Declined orders are documented so the seller keeps a full audit trail.

Yes. ChannelDock automatically generates invoices, packing slips, customs documents, and other B2B order documents from the same order object.

Yes. Sellers can upload their own invoices or additional documents per order when a deal needs something custom beyond the automatic set.

Yes. B2B clients can upload multiple files at checkout — purchase orders, artwork, technical drawings, product specifications, production instructions, certificates, import/export documents, and special instructions. All files stay connected to the order for later use during handling.

Give your B2B customers a better way to order

Launch a branded B2B Portal, let customers place orders themselves, and manage approval, documents, and fulfillment directly inside ChannelDock.

Start using B2B Portal Book a demo

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